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R-Comp update DataPower2, Grapevine2

By Chris Williams. Published: 9th Sep 2004, 14:27:48 | Permalink | Printable

Manuals, tweakings

R-Comp logoRISC OS software publishers, R-Comp have announced a handful of updates to two of their applications, DataPower2 and Grapevine2.

Instant online messaging client Grapevine2 has been tweaked following feedback from existing users, and now includes Windows font mapping support and "the ability to change where GV takes you for mail checking (useful for non-hotmail users)", R-Comp tell us.

Database app DataPower2 has had its documentation and manual overhauled. R-Comp have also thrown together a fully searchable database of some 1000 support mailing list postings and articles about DP2, which is a neat idea, provided that the list's signal-to-noise ratio is sufficiently high. DP2 is also now more VirtualRiscPC friendly.

Links

R-Comp website

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Discussion

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Well done to Rcomp.

Look forward to guildford show to buy Grapevine.

 is a RISC OS UserRevin Kevin on 9/9/04 4:51PM
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I've received the GV update (2.00 > 2.01) some weeks ago and it's really worth the upgrade. Some nasty bugs are fixed, new functions, new icons for RO5 users...

Overall it's probably the best RO instant messenger to date and in my experience the MSN client works faster than the Windows Messenger.

 is a RISC OS UserhEgelia on 9/9/04 6:33PM
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I just use IRC to access MSN. BitlBee is a IRC to other chat networks gateway, and is very easy to use with LIRC. [link]

 is a RISC OS UserAndrewDuffell on 9/9/04 9:09PM
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The article missed off that we'll be emailing the revised DP2 manual to customers probably this weekend, to keep download costs low, Please don't email us asking "where's my upgrade?" !!!!

 is a RISC OS Userarawnsley on 9/9/04 10:43PM
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Oh and there may in all likelihood be yet another GV upgrade pre-Guildford. The fruits of having full-time RISC OS development I guess!

 is a RISC OS Userarawnsley on 9/9/04 10:44PM
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How is emailing the manual to customers going to keep download costs low?

 is a RISC OS Usernunfetishist on 10/9/04 11:57AM
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nunfetishist:

Perhaps RComp have a bandwidth quota on their website, whereas with a multiple recipient email the bandwidth is distributed amongst the users?

 is a RISC OS Userflypig on 10/9/04 1:02PM
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I think what Andrew meant is that the timing of the email ("probably this weekend") will keep download costs low for those customers who are on dialup connections.

dgs

 is a RISC OS Userdgs on 10/9/04 1:13PM
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dgs: Ah, that might be it. Although is the patch and manual really all that big? If they have a bandwidth limit that tiny on their website, they should consider changing webhost! Modesty prevents me from suggesting one ;-)

Certainly, making the patch available from their website *should* be cheaper for everyone - it gets rid of the 30% overhead on emailing attachments, and it makes it much easier for people to download it when they want. If the patch and manual is sensitive, then you just don't link it from your site, but email the link instead.

 is a RISC OS Usernunfetishist on 10/9/04 2:08PM
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nunfetishist - dgs is correct in the reason why it saves modem users. As you may know, we have always emailed upgrades to users, because otherwise we find users don't update. If upgrades are delivered to your door (as it were) we find that the majority of users upgrade. From a tech support perspective, as well as a customer satisfaction angle, this is all round better. It is simple and easy to operate. And if advance notice is given (as here), anyone who doesn't want an update can tell us.

 is a RISC OS Userarawnsley on 10/9/04 4:32PM
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Surely just emailing them and telling them where to get the update is enough? If they don't update, it's their fault.

 is a RISC OS Usernunfetishist on 10/9/04 5:24PM
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But then they report bugs which already been fixed, or ask about adding features that have already been added, or ... :-)

 is a RISC OS Userphilipnet on 10/9/04 6:01PM
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...and my update just arrived in my mail box. Thanks RComp.

 is a RISC OS UserEddie on 10/9/04 6:50PM
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Oh and there'll be a new MusicMan update very shortly - finally had the time/inclination (thankyou for rain at last!) to add queues of external files for mp3-ing, and smart ID3 generation for dragged-in files. I know a few users have been waiting this, as it makes sense of the save-raw option.

 is a RISC OS Userarawnsley on 10/9/04 9:37PM
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