Drobe :: The archives
About Drobe | Contact | RSS | Twitter | Tech docs | Downloads | BBC Micro

Castle tweaks T'n'Cs

By Chris Williams. Published: 20th Feb 2004, 15:05:53 | Permalink | Printable

Nice Mr. Trading Standards

Castle Technology logoCastle Technology, the developers of the XScale powered Iyonix and RISC OS 5, have this week tweaked and updated their Terms and Conditions of sale to consumers, which you can read here.

Using the power of archive.org, Castle's previous T&Cs from 2002 and 2003 are online if you want to see what's been changed. The section most updated, as announced this week, is the returns clause: customers can now cancel any order before delivery or within a seven day period after they get it. After that seven day period, it's up to Castle if you're allowed to return an item. Suffolk Trading Standards have confirmed that Castle's T&Cs are all hunky-dory.

Around this time last year, a reader approached drobe.co.uk to say they had contacted Trading Standards officials to complain about Castle's then T&Cs. When asked if this had anything to do with this week's announcement, Castle's MD Jack Lillingston told us: "Not really, we had already started a review of our T&Cs. Suffolk Trading Standards have helped enormously in this complicated area.

"There are all sorts of legal issues, this is just one example for distance selling: If a supplier tells the customer that he or she has a 7 day cooling off period from delivery, then that is fair. If you don't then this is extended to 30 days from delivery by law. So fair terms and conditions are good for the consumer and the supplier. A cooling off period provides for a full refund, by law."


Castle website

Previous: RISC OS 5 Updates
Next: Windfall Engineering closes down


Viewing threaded comments | View comments unthreaded, listed by date | Skip to the end

No comments posted - yet. Post one yourself or come back soon.

Please login before posting a comment. Use the form on the right to do so or create a free account.

Search the archives

Today's featured article

  • Of subnets and routers
    Part two of IP networking and RISC OS
     2 comments, latest by AMS on 7/9/04 8:11PM. Published: 7 Sep 2004

  • Random article

  • New XScale supports PCI-Express
    800Mhz IOP80332
     16 comments, latest by NoMercy on 2/8/04 12:59PM. Published: 30 Jul 2004

  • Useful links

    News and media:

    Top developers:
    RISCOS LtdRISC OS OpenMW SoftwareR-CompAdvantage SixVirtualAcorn

    CJE MicrosAPDLCastlea4X-AmpleLiquid SiliconWebmonster


    RISCOS.org.ukRISCOS.orgRISCOS.infoFilebaseChris Why's Acorn/RISC OS collectionNetSurf

    Non-RISC OS:
    The RegisterThe InquirerApple InsiderBBC NewsSky NewsGoogle Newsxkcddiodesign

    © 1999-2009 The Drobe Team. Some rights reserved, click here for more information
    Powered by MiniDrobeCMS, based on J4U | Statistics
    "I was going to say something then but I remembered you're a reporter. So I won't"
    Page generated in 0.0595 seconds.