VA are "closed" over Christmas, as of last Friday, with unlock requests serviced only by email over the period (I think their answerphone message says this). Although A6 machines are stored in their reference hardware state, they are kept software-less until order, so it's a bit tight to turn a machine around in an hour unless we're guaranteed to receive codes in time. Also we'd be retiscent to send out a machine without its usual 24-hour soak test, and we've helped clear our disti out of 17" LCD's.
Besides.... there was only me here, and I was already committed to spend the day hand-delivering kit out to some customers across the region. Thankfully no snow, but the crosswind on the motorway was "interesting"