Firstly- I applaud this initiative from the great people who brought us the Iyonix and, recently, the great looking Panther. Asking your target market what it wants is a good step forward. In the RISC OS field progress need not only to be made, but be /seen/ to be made.
I feel that it is about time Castle learnt from the example of Select. Hopefuly this 'consultation' can lead to some of the features of Select appearing on 'Merlin' though duplication of effort within the platform does seem crazy. Maybe liaison with ROL can be one of our suggestions on the wish list (I know this requires a two way dialogue).
That said I think that the community should get behind this initiative and provide constructive suggestions. Focusing on the negative can only be harmful for the platform as a whole.