So what was the reason for the pressure from the staff at the school ? Was it incompatibility with word and/or excel and/or email and/or websites and/or multimedia capability etc. There are two areas which, in my opinion, RISCOS needs to address. The first is the internet with multimedia content, this is very poor on RISCOS and essential for research in education. The second is the look and feel which is simply an excercise in presentation. I can hear the RO advocates groaning at that suggestion but they forget they would have the choice to switch it off. I'd rather have thousands of people spending money on RISCOS than not even if it's only a fluffy screen that has persuaded them ! The internet and multimedia need handling asap and I don't know who is going to do this.
As far as email is concerned I would like to see the RISCOS email packages have some kind of auto warning banner on them and the ability to handle (receive, send and present) the HTML microsoft style emails. The auto banner is a warning sent to folks who break the internet standards to remind them of the problems they cause with microsoft (or other) constructed emails. It's not a battle we'll win due to the way email is used these days. However, it will make people think and question their choice of microsoft. Due to the way that top posing HTML is the "de-facto standard" these days what RISCOS should do is accommodate it better than microsoft (more bells and whistles) but within the internet rules e.g. you send bottom posted text and top posted microsoft readable HTML with warning banner in the same message !