I agree very much with "DaveW" comments.
In education, people love their MS like a car from the salesyard "Honest Harry's 2nd hand faulty Imports" as opposed to a Horseless Carriage from RISC OS with only a few bits and pieces missing.
If a few of the bells and whistles are missing, then very few will bother with RO no matter how good the "Plain Jane" RO machine is.
This is not my opinion, but a similar daily experience I share with "DaveW" in a school environment.
I still think now as I did six months ago, that 2005 WILL be a very good year for RISC OS despite our slow progress and despair.