As, like the rest of us, you don't actually know the full story. IMHO you obviously have a grudge against VA or the company. I find your comments stupid and childish!
Mr Torrens and some of yourselves obviously have no respect or understanding as to why software is protected or why it comes with licence conditions. VA are not the only ones to do it.
I have used VA for sometime now, yes it can be a pain when something is changed on the machine to have to phone/email etc. However, if you leave a message Aaron phones back and emails asap, not unreasonable. I bought the software knowing that the protection was in place, I am the one changing my machine not VA.