My experince of emailing authors in the past has been:
Don't bother me, use the forums and I will pick it up.
I have to be completely honest and say that I did get a very positive and hlpful response from you on a previous occasion.
I should, however, like to point out that the article is entitled 'An Idiot's guide...'. I did comment on the difference between what PC users can expect from software publishers and what RPC users can expect. I have not been a programmer since BBC'B' days and these days simply rely on the documentation which programs come with.