Wakeman: "So their are pirate copies in circulation. So the RISC OS market does have software theft and copyrigt theft."
We've almost got content industry jargon bingo with the above quote. Copyright theft? Software theft? Pirate? Has Mr Torrens stolen the soul of the software, too?
flibble: "So if the EULA is in the box or on the CD itself, how do you return the box unopened?"
What the man said! Of course, we've seen almost everything on the EULA front from Microsoft already: can't read the EULA without opening everything up (or even installing the stuff), can't get a refund because it's all part of a special under-the-table bundle, can't criticise Microsoft with their own products... All this EULA stuff is like a bad trip back to the early 1990s, really.
Perhaps Mr Torrens just has to sign that declaration, if it'll get him his money back, and just move on from this sorry tale.