Neil/tgm : the point is though, is the UI seriously enough to be selling a machine on which is around 16K? I don't think it is. Sure it's easy to use, but (as we've kind of agreed) so is MacOS, Linux and Windows - the advantage is greatly diluted.
So, what is left? The hardware is neither the cheapest or the best and there is a massive void (which is growing) in terms of software. Unfortunate as it is, this is what is going on and unless there is a radical drop in prices and those who still use OS 3.1 are given a large enough poke by the AMSes to drop their old boxes, then the deepening problems we've been suffering for a fair while now, will just continue.